What is Chalice for imaging centers?
Chalice is one workspace for the imaging journey: referrals, readiness, scheduling, and follow-up, beside the systems a center already uses. Images, reports, and billing stay in those systems.
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FAQ
Questions imaging centers ask before a pilot.
How the workspace fits the front office, the patient, and the systems a center already runs.
How does the demonstration treat authorization and scheduling?
Missing information stays separate from authorization. A time outside the authorization window can be seen and cannot be confirmed. Selecting a time is not a booking until the patient confirms it.
Which RIS systems does Chalice integrate with, and does it replace the RIS?
No. Chalice sits beside the RIS and the other systems a center already uses. Images, reports, and billing stay where they are. Integration scope depends on the system, version, and available interfaces.
Is Chalice HIPAA compliant, and does it make MRI safety decisions?
Screening answers, when a center collects them, are for a technologist to review. The software does not decide that a patient is cleared for an examination.
How much does Chalice cost and how long does setup take?
Pricing is a monthly subscription per site, based on order volume, with no per-user fee. We talk through the number for your center.
We already have a reminder vendor. Why look at Chalice?
A reminder vendor messages patients about an appointment that already exists. Chalice coordinates the work before that: what is missing, whether the case is ready, and which times are eligible.
Our RIS vendor offers something like this. How is Chalice different?
A RIS scheduling module serves that vendor’s system. Chalice sits beside the systems a center already has, including the RIS, without becoming a second PACS or a second billing system.
We use a prior-authorization service. Do we have to drop it?
No. Keep that service if it is useful. Chalice tracks authorization separately from completeness and keeps a time outside the window from being confirmed.
What about MRI safety?
A completed screening form is not a clearance. A technologist reviews the answers and decides whether the patient may be examined. The software does not make that decision.
Do you replace our RIS?
No. Images, reports, the radiologist’s read, and billing stay where they are. Chalice is not a PACS and does not open a DICOM study or a modality worklist.
Do we have to give you access to our email?
The demo does not connect to a center’s mail or RIS. How referrals arrive is part of the conversation for that center.
How long does setup take?
Setup follows the center’s systems and the interfaces those systems make available.
Is it HIPAA compliant?
Ask us for the security conversation that fits your center. Screening answers stay with a person to review, and the software does not clear the patient.
What does it cost?
A monthly subscription per site, priced by order volume, with no per-user fee. We quote the number in conversation.
Do you support Spanish?
The demo is in English. Language support for patient materials is part of the conversation for a center.